We appreciate your trust in us and are looking forward to showing you the best that London has to offer. Prebooking gives you priority onto the tour over guests with no reservation in the rare case a tour is oversubscribed and saves you from waiting in line upon presenting yourself before the tour to a Meeting Point Manager. However, we do require that you do so no later than 10 minutes before the start of the tour, after which point we reserve the right to allocate your place to somebody else. This is in the interests of fairness to all those wishing to participate on the tour, as well as to ensure their punctual start.
The Shoreditch Pub Crawl
Your ticket and booking confirmation will be sent to you automatically by email upon successful completion of your order. If you do not receive this mail for any reason, you are asked to contact us as it may mean that your order has not been successfully processed. Please check your junk or spam folder first.
You should print your ticket or be ready to show it on your smart phone or tablet, and present it alongside valid photo ID before the start of your tour. If you do not have access to a smart phone or printer, please pay at the start point rather than prebook online. Whilst we will attempt to verify bookings for those who turn up without a valid printed ticket, we are not always able to do so and therefore make no guarantees. In this case you will be required to pay again.
Similarly, if you are unable to prove your student status, or are not under the age of 18 and traveling with a parent or guardian, you may be asked to pay the difference between a student and a regular ticket.
Your tour ticket includes your guide(s), and may includes transportation costs where specifically indicated. Food, beverages, incidentals, bathrooms, and anything else not specifically included in the tour price is not included.
All participants wishing to join our Pub Crawls must be 18 years of age, with a valid driver's license, passport or ID card as proof of age.
Please note you cannot use free tickets on special events (NYE,Halloween,St Patrick's day Etc.) or when our pub crawl has sold out. Please contact London@Essor.co.uk for any other questions.
CANCELLATIONS AND REFUNDS
We work very hard to ensure that all tours run as scheduled and enjoy a 99% success rate. When a tour cancels, and it is the fault of The Shoreditch Pub Crawl or one of the freelance guides we work with, we will refund your prebought ticket as well as offer up to 100% of the value of the original ticket price as credit towards the purchase of another tour as compensation. This credit cannot be used in any other way and will not be cashable.
Should you not be able to attend your tour and need to cancel a tour booking letting us know at least 24 hours before your tour, we will cancel your ticket and credit you 50% of the purchase price towards the purchase of an additional future tour. We have a no refund policy, unless we are at fault for the cancelation of your tour.
Acts of God
We may not be held responsible should we be unable to offer a tour due to Acts of God, (tsunamis, earthquakes, volcanic dust clouds, extreme weather, etc.).
Please note that trains and other forms of transport can be delayed or cancelled. So please check before you travel to make sure your route will be free. We cannot be held responsible for delays from public transport or other delays in your travel time that may make you late for our tours.
PARTICIPATION IS VOLUNTARY
Participation in The Shoreditch Pub Crawl tour is strictly voluntary and both your freelance guide and The Shoreditch Pub Crawl reserve the right to deny participation to anybody for any reason at any time.
As in all human endeavors, there is a level of risk. We do our best to keep the risk to a minimum. The Shoreditch Pub Crawl, its contractors, parent and subsidiary companies, partners and employees assume no liability or responsibility for any injury, loss, damage or inconvenience sustained by any person using its services, nor to their property.
The Shoreditch Pub Crawl will never sell your personal information to any third party. We reserve the right to use data given to us for marketing and research purposes.